Holiday Inn Rock Springs, An Ihg Hotel, Rock Springs

My stay at the hotel was quite enjoyable overall. The rooms were comfortable and quiet, spacious, although not as clean as I had hoped for, especially the restroom. The service was excellent, with very friendly and accommodating staff, a special shout-out to Janalee. The location was wonderful, offering a nice ambiance, although the area seemed a bit sketchy at times. The dining experience had its highs and lows, with varying breakfast times occasionally being an inconvenience but still partially covered by the holiday inn. The facilities were adequate, providing essential amenities for a pleasant stay.

I had a mixed experience at this hotel. The rooms were conveniently located close to the front door and had both interior and exterior doors, but there was a noticeable casino smoke smell. The service was top-notch with well-trained and friendly staff, though sometimes not prompt in responses. The location was decent but felt a bit sketchy at times. The dining was inconsistent with varying opening times, impacting the overall experience. The facilities were sufficient but nothing extraordinary.

The hotel's rooms were spacious and clean, including the bathroom, although the hallways needed attention. The service was amazing, with exceptional staff who were professional and helpful. The location was wonderfully situated between Yellowstone and Denver, despite some construction nearby. The dining experience was available in another area and received positive feedback.